【Ant-Print】Troubleshooting

— How to use the software of waste ink pad counter?


When your machine need zero clearing, the lights of ink button(Ink Change Button) and paper button (Product Placement Button) will be blinking one by one (not the same) , which make your printer can not work normally.

PS: When you do the zero clearing, you need turn on your printer.


Step 1  Install your software (waste ink pad counter) you need close the anti-virus software,after you installed finished,

PS: if your printer is 8 color with R1900/2000 printhead, you need choose the software version for R1900/2000.

Step 2  double click and open it, Choose “Accept”

Step3 Choose” Particular adjustment mode”

Step 4 Choose “ waste ink pad counter”

Step 5 Tick the selected box of the blue arrow, and then click the option of the Red Arrow

Tick the selected box of the blue arrow, and then click the option of the Red Arrow.

Step 6 Click”finish” and restart your printer. And then it can work normally.

 

If appear the situation as below,

Right-click the zero clearing software, choose “ Properties “

Click “ compatibility”, tick the selected box of the red arrow,click Application, finish. After that, try to clear zero as the steps again.